At Noor Trust, we rely on the support and generosity of individuals like yourselves to enable us to serve orphaned children and displaced families in Iraq. That is why we want to be completely transparent about how we process your data.
Noor Trust is a registered charity in England andWales (charity number 1089506). Noor Trust’s registered address is 4 Dalston Gardens, Stanmore, London, HA7 1BU.
We hold specific personal information about you. Below is a list of the types of data we currently hold:
We hold and process your personal data for the following reasons:
We will continue to comply with legal requests where disclosure is required or permitted bylaw(for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).
We may also use your personal information to send emails, text messages and postal mail for direct marketing purposes. This allows us to send you occasional information about our projects, fundraising activities and upcoming fundraising events that we believe will be of interest to you. You can update your preferences at any time on how you would like us to contact you, or choose to unsubscribe. See section 9 for details.
Noor Trust may collect your personal data in the following circumstances:
You may give us your personal data directly when you make a donation, sign up for one of our events or when you communicate with us. This could be collected electronically, via our websites, in writing, or orally.
Or, you may give us your information indirectly when you contribute to Noor Trust via fundraising sites like JustGiving or PayPal.This types of independent third parties will pass your data to Noor Trust where you have indicated that you wish to support us.
The orphaned children, youth and their families are at the heart of every decision we make and you, our supporters, are crucial to the advancement of our shared cause. Our aim is to communicate with you in a manner that makes you feel inspired and more involved as you witness the substantial impact of your support.
The first time you give us personal details – for example, when you sign up to our email mailing list, register your child in one of our Saturday community schools, support our “Orphan Sponsorship” scheme, register for an event or make a donation – you may receive follow up information from us directly relevant to this activity like an acknowledgement of receipt as well as updates on how your support is making a difference.
We may also contact you about our projects and fundraising activities and other ways to support us.
In order to ensure that the data we hold about you is accurate and up to date, we may occasionally get in touch to ask you to update your information.
We are allowed to keep your details on file for up to 5 years from the last contact.
We will hold your personal information on our systems for as long as is necessary for the relevant activity.
For instance, if you request that we stop sending you marketing materials, we will continue to keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
We will also keep a record of donations subject to gift aid for at least seven years to comply with HMRC rules.
Please be assured that we will not, under any circumstances, share your data with anyone for marketing purposes and you will not receive offers from other companies or organisations.
We do not store credit card details nor do we share financial details with any 3rd parties.
Some pages on the website include links to third-party payment websites. These sites are governed by their own privacy statements, and Noor Trust is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statements of these sites before providing them with personally identifiable information.
All the data held about you is held securely. We ensure that there are appropriate technical controls in place to protect your personal details. For example, we keep strict records of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff and volunteers and can be requested at any time.
If you would like to find out more about how we use your personal data or want to see a copy of information about you that we hold, please contact us.
We will make it easy for you to tell us how you would like to receive communications from us and to share any concerns or complaints you may have.
If at any time you wish to change how we communicate with you, update the information we hold, or raise a concern please do get in touch. There are several ways you can do this: